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Why Choose BanaHosting.com


 

Choosing a host for your web site can be a frustrating process. Naturally, you're looking for a host that combines all of the right features for the right price. You're looking for a host that respects you as a person, and will do everything possible to make you happy. There's a million hosts out there... why should you choose us?

Here are the key reasons for choosing BanaHosting.com:

Our number one goal is customer satisfaction. Our team works together to make that possible. Whether it's walking you through a domain transfer or account setup, or troubleshooting a difficult CGI script, we'll do what it takes to keep you happy. We offer a complete online Knowledge Base, documenting just about everything we offer. If you can't find it there, our Customer Care team would be more than happy to help you. In addition, if you ever encounter unsatisfactory customer service, please voice your complaints to our group supervisor. We will always strive for the betterment of our primary goal: true customer satisfaction. We understand that our true concern for our clients is something that competitors are lacking.

All our servers and the components that make up our network are monitored 24 hours a day, 365 days a year. In the event of an unscheduled outage, be it a component failure, software crash or connectivity disruption, our monitoring system will immediately notify an engineer. At the same time our systems will attempt to fix the problem automatically, be it diverting our connectivity over a redundant circuit or restarting a failed service. This pro-active monitoring allows us not only to promise our customers up-time, but to also deliver on this promise. Reliability doesn't stop there. We understand that it is crucial to only use reliable and scaleable hardware which is why we only use the highest quality servers for all Web and e-mail serving. Our network uptime has constantly been above the industry margin with an aggregate monthly availability of 99.997%.

All of our Web and e-mail servers utilise Intel® processing power and reliable, fast hard drives for optimal performance. All Web servers are specifically configured for Web hosting and interactive application performance and all data is carried over our switched 100Mb internal network and delivered by Cisco® routers to the Internet via redundant connectivity.

 

 
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